Water leak problem

Heat pump leaking water?

Water from the indoor unit can point to drain, air flow, filter, internal part, or installation issues. For homes and small workplaces in the Auckland service area, send the suburb and where the water appears.

SymptomsWhat changed and where
ChecksSystem type and visible signs
Next stepRepair, service, or advice

Common causes

Leaks should be checked before they damage walls or flooring.

  • Blocked or disconnected water drain.
  • Dirty filters or blocked parts reducing air flow.
  • Indoor unit water is not draining correctly.
  • Ice build-up melting inside the unit.
  • Installation fall, pump, or pipe issue.